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Playbook10 min read · Published February 12, 2026
Process Before Software: Eliminating ERP Implementation Failures
Why 60% of enterprise ERP implementations exceed budgets or fail to deliver expected ROI, and how mapping business process duplication before software coding guarantees success.
PISC
PISC Business Process Engineering
Pioneering & Innovation Studies Center
Executive Briefing
Executive Summary & Key Takeaways
- Customizing ERP software to fit flawed manual processes hardcodes operational inefficiency.
- Delegation of Authority (DoA) rules must be fully mapped and signed off prior to ERP configuration.
- Process duplication mapping reduces system implementation timeline by up to 30%.
Section 01
The Flawed ERP Deployment Model
Many organizations hire technology vendors to install complex ERP systems expecting software alone to fix operational chaos. Without prior process optimization, software simply digitizes existing bottlenecks.
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